Supplemental Learning
Next Training Module
Transcript
0:01 Hello and welcome. My name is Mona Barman and I'm a clinical psychologist and the clinical implementation lead here at Blueprint.
0:09 In our previous training modules, we discussed what measurement-based care is and its benefits and then took a dive into how to measure the how to implement measurement-based care using the Collect, Share, and Act model.
0:22 Today we're going to focus on how do we get our clients to engage in measurement-based care and utilize Blueprint. Now with measurement-based care, we're going to focus on how to measure measurement-based care, some clients may have some questions or concerns such as, why do I have to take assessments
0:39 ? Can't we just talk? Or my past therapist never did this, why do we have to do this? Or how often do I have to take these assessment measures and how will you use the information?
0:49 And when it comes to blueprint as a software, they might want to know not only what it is, but if it's going to cost them anything, if the data is secure.
0:58 And what I'm hoping to do is to review some techniques on how to talk to clients about measurement based care and introduce blueprint such that we are addressing these common questions and alleviating these common concerns.
1:14 The first step is creating a pitch. Now I don't mean this in a salesy way, but what I mean is.
1:21 Having a way to describe and explain measurement based care such that your clients understand the importance and utility of using it in therapy.
1:33 Now you may all want to come up with your own ways of how you describe measurement based care. But for those of you who want some ideas, I've listed some bullet points here of things you may want to know.
1:44 I may say something like as your clinician, one of my jobs is to best understand you, your lived experiences and your symptoms.
1:54 And this is one tool that's going to help me do that. It's also going to ensure that I don't miss anything.
2:01 And the better that I understand you and your symptoms, the better quality care I can deliver. I also talk about how not to everyone experiences mental health concerns or disorders in the same way.
2:14 We know that one person with depression, for example, can experience overeating and oversleeping. And another person with depression can experience lack of appetite and insomnia.
2:25 And that's _____. By implementing these assessment measures, what we can do is identify what symptoms are most relevant to you and then personalize and really individualize our treatment to focus on those symptoms.
2:40 Now, for those of you with clients, who are accepting of the medical model of care, you can talk about how measurement-based care is really the standard of practice in healthcare.
2:52 I'll note, for example, that when you go to your primary care physician for your annual visits, right, and if they just asked you how you're doing, you said fine, they said great, see you next year, you might have more, some questions about that visit and that practice.
3:07 Instead, we expect at our annual visits for temperature checks, blood pressure checks, checking our heart rate. Great, you know, having labs drawn annually to make sure everything is going alright.
3:20 And let's say our blood pressure was elevated, well the doctor's not just going to assign you a medication and tell you, you know, go ahead and take this and you'll be fine.
3:30 Instead, Great, thank you. They're going to instruct you to take the medication and also follow up with you to check your blood pressure and make sure that it's controlled.
3:39 In the same way, we are using measurement-based care in the mental health realm. We are assessing, to see what symptoms are present and then we're repeatedly administering these assessments to ensure that whatever treatment we're implementing is effective at treating those symptoms and reducing them
4:01 . After you've been able to, explain to your clients the importance of measurement-based care, it's important to touch on the measures that you are going to be using in session.
4:11 So explain to them why you've chosen those measures, how they're relevant, making sure that your clients feel like they're relevant to them and then to, gather also agree on the frequency of how often you'll be administering these assessment measures.
4:24 You want to look at what's clinically appropriate and also what's amenable to your client. You know, we don't want to overwhelm them.
4:35 The other thing you'd want to do is addressing confidentiality, especially in this day and age and with technology and people's concerns.
4:42 So I would explain to the client who can see their responses and how these measures are to be used mainly to inform treatment.
4:51 So I would let clients know that it's going to be the client and myself and perhaps if I have a supervisor, my supervisor who's going to have access to the data, I would also let them know that blueprint is HIPAA compliant, does not send any advertisements or ask clients to purchase anything when they're
5:09 using the software and we do not sell personally identifiable data. And when it comes to talking about blueprint and introducing blueprint, you all can find your own language.
5:23 Just to what feels comfortable and right. I do have one suggestion here if you wanted to take from this, which is blueprint is a HIPAA compliant digital service that helps you stay connected to me as your therapist.
5:38 It allows you to engage in this. Therapeutic process outside of the therapy session by using symptom trackers and completing therapeutic worksheets, which I can then review.
5:49 It also helps me as your therapist better understand you and your symptoms to provide the best quality care. I'll also note that blueprint is not going to charge you.
5:59 It's free for use for clients. And blueprint can be accessed via downloading the mobile app, which works for iPhones as well as Android.
6:09 Or they can log in through the client portal online.